Rafael Pagan Jr., LCSW, ACSW

Executive Director

As Executive Director since August 2007, he has provided leadership in maintaining program integrity, achieving financial stability, presenting a balanced budget for the first time in many years, and leading the Board of Directors and staff in developing a strategic plan for the Agency.  He has established himself as a leader in advocating for the elimination of homelessness in Fairfield County. Mr. Pagan’s leadership has led the Pacific House to be invited to become a member agency on the Board of Directors of Fairfield 08, a Not-for-Profit agency dedicated to the development of affordable supportive housing for the homeless in Southern Fairfield County. He is an active member of the HUD Continuum of Care Committee in Southern Fairfield County, and has been instrumental in establishing collaborative efforts with other not-for-profit agencies dealing with homelessness issues in Stamford.

Mr. Pagan is a graduate of the Fordham University Graduate School of Social Service, class of 1980. His breadth of experience prior to coming to Stamford included serving as Associate Executive Director of Metropolitan Hospital in NYC, overseeing a budget of $15 million. Mr. Pagan’s most recent positions in housing for special needs population include Director of Social Services at Urban Health Plan in the South Bronx 2006 – 2007, Director of the Department of Mental Retardation and Developmental Disabilities at East Harlem Council of Community Improvement 2004 to 2006, and Director of Community Residences at South Bronx Mental Health 2001 to 2004. 

Jerome Roberts, MBA

Associate Executive Director / Director of Housing

Mr. Roberts currently serves as Associate Director and has worked as the Director of Public Grants and Community Relations, Operations Manager, Residential Services Director, Emergency Housing Director and Case Manager at Pacific House emergency shelter since 1992.

Mr. Roberts’s primary responsibilities include oversight of operations and work with federal, state and municipal agencies to secure continued funding for the Pacific House. Prior to joining the shelter, he served as the Southwest Connecticut Homeless Outreach Project and Evaluation (SWCT HOPE) Director, a regional project that worked from Bridgeport to Stamford to enlist homeless and at-risk populations into SSA programs and benefits.

Mr. Roberts represents Pacific House at many state and local coalitions and groups such as the Affordable Housing Action Collaborative; Connecticut Coalition to End Homelessness; Statewide Homeless Management Information System; the Greater Stamford/Greenwich Continuum of Care; and the State of Connecticut Department of Mental Health and Addiction Services Recovery Advisory Group. He sits on a number of local community boards such as the Waterside Coalitions, ABBDS Association, and Homes for the Brave. 

Mr. Roberts holds a Masters of Business Administration from University of New Haven, and a BS in Natural Science and Mathematics from Dowling College. He is certified instructor of Non-Violent Crisis Intervention and Prevention, American Heart Association Basic Life Skill Instructor, and Adkins Life Skills Educator.

Andrew J. Barer, MA, CMC

Director of Development & Communication

Andrew Barer is an accomplished entrepreneur, executive and public speaker. Prior to joining Pacific House, he spent more than 25 years as a senior sales manager and as a consultant for companies in the financial services industry.

Andrew has extensive experience helping sales executives and managers become more effective. His creative approaches to sales training, coaching, and the ongoing reinforcement of critical sales concepts and skills have helped increase sales and profitability at leading financial services companies including JP Morgan, MetLife and American Express.
In addition, Andrew has a Masters Degree in Psychology and is a Certified Executive Coach.  As an educator and executive coach, Andrew has been a pioneer in using the Internet to enhance and maintain participant benefits from sales training. He developed a proprietary web-based learning network for American Express that was rolled out across the country and internationally. 
In 2005 as an entrepreneur, Andrew co-founded EKKO Technologies, a ground-breaking company in the imaging industry. He led the effort to secure funding for the company and, as President, led a sales effort that generated $1.5mm in the company’s first year.

In the fall of 1999, Andrew raised $2.5 million in seed capital and launched PPINetwork.com, a company providing web-based Customer Relationship Management services for businesses in the $15 billion promotional products industry.

Prior to founding PPINetwork.com, he ran the East Coast business for Champion Athletic, where he was responsible for $50 million in revenue.
Andrew is the Founder and Executive Director of the Common Ground Foundation, a non-profit organization that brings leadership development and business training programs to youths on the Navajo and Blackfeet Indian Reservations.  Andrew is also on the Board of Directors of the Easton Learning Foundation, an organization that supports educational initiatives in the town in which he lives.
Andrew has led wilderness expeditions to Glacier National Park (Montana), Denali National Park (Alaska), and the Mingan Islands (Canada). A graduate of Wesleyan University and the Chicago School of Professional Psychology, Andrew lives in Easton, Connecticut with his wife Debbi and three children: Logan (20) and twins Eli and Milo (18).